Your roof.
Your home.
Our responsibility.

Yes, and this is the most common thing we find. Hail bruising and wind-lifted shingles often don’t leak for months or years — the mat is damaged, the granules are gone, and the shingle is simply on borrowed time. By the time water shows up on a ceiling, the storm date may be outside your carrier’s filing window. That’s why the inspection is free: we’d rather find it early.

That is your carrier’s decision, not ours, and we won’t promise you an outcome. What we can tell you is how it usually works: if the damage is covered, your carrier approves a scope of work and pays that scope, and you are responsible for your deductible. We build to the approved scope.

If the damage isn’t covered, we’ll tell you that plainly and quote the work directly. Either way you’ll know where you stand before anything is torn off.

A CrownPoint team member inspects the roof and the rest of the exterior — shingles, flashing, vents, gutters, siding — and photographs everything we find. You get a walkthrough of the photos and a straight read on whether there is storm damage worth filing on.

There is no cost and no obligation. If your roof is fine, we’ll say so.

No. Once you authorize your carrier to work directly with CrownPoint, we meet the adjuster on site, walk the roof with them, and make sure the documented damage is actually on the table. Your job in this process is short: authorize us, pick your shingles, and approve the finished work.

Rating is set by your carrier and your state, so we won’t speculate about your policy. It is a fair question to ask your agent directly before you file, and we’ll happily give you the inspection documentation to take into that conversation.

The inspection is usually same or next day. Claim timelines are driven by your carrier’s adjuster scheduling and approval, which is the part nobody controls. The install itself is typically a single day for most residential roofs. We keep you updated at each handoff instead of leaving you to chase it.